How we remain successful
As a medium-sized, owner-managed business, from our trainees to the directors, we have a corporate philosophy that is based on sustainability, integrity and flexibility. Fundamental values such as honesty, trust and willingness to take responsibility will always be essential for us. It also includes an excellently managed organisation and total dependability of each individual employee. We give our best, always. This applies both to our technical skills as well as our absolute determination to adopt a solutions-oriented approach to our work. It means we have to abandon well-trodden paths of thinking to some extent. Based on this and our desire to discover new things, we are especially innovative in the new developments sector. The way we see ourselves and the efforts of everyone involved in our day to day work have made us an effective and reliable partner.
Creating trust and benefiting from it
Honesty and transparency in communication create mutual trust. What we do every day is consistent with our company philosophy. This gives us long-term credibility and our employees and associates at home and abroad can rely on our word.
Our business associates expect the highest quality in terms of management, materials and workmanship, as well as in the R&D sector. Long-term relationships with our customers in a spirit of partnership are what we all strive for. We produce the documents required promptly and with no fuss. We do our best to avoid mistakes. However, if there are any complaints at all, we see them as an opportunity to optimise our internal procedures.
Only with a high level of employee satisfaction do we achieve the rates of customer satisfaction we seek. Our staff should feel happy with us in the long run. We ensure this by creating secure, long-term jobs under fair conditions. Providing work clothes is just as relevant here as promoting needs-based advanced training. It is important to us that every employee is not only aware of our company philosophy but also lives it. We confer as much responsibility on each individual as we can. All our employees appreciate and acknowledge each other. And they deal with each other by being cooperative, fair, tolerant and helpful.
We see our suppliers as business associates on an equal footing. We expect an initially defined degree of quality and reliability as our customers do from us. This cooperative relationship is characterised by honesty and openness, trust and especially acceptance. Periodic checks on suppliers assure the quality of services we acquire.
It is our aim to ensure all our activities are conducted in an environmentally friendly way.
This ranges from the use of cleaning agents in the business and environmentally friendly disposal of materials and packaging to responsible use of printers and printing options. Avoiding waste is the best environmental protection and we attach great importance to it.
Since we were established in 1981 two successful business areas have emerged for us:
Firstly, we develop and produce electrical heating appliances coated with fluoropolymer and heat exchangers made of fluoropolymers for equipment manufacturers, dealers and end users in the electroplating, semiconductor, solar and chemical industries.
Secondly, we produce heat-shrinkable tubing from PTFE, shrink-wrap electronic components such as thermosensors and sensors and produce design-specific finished parts from classic fluoro and high-performance plastics.
In both sectors our customers benefit from our application expertise, which has grown over the decades and our skilled and solutions-oriented advisory services. Always on the lookout for improvements and new products, we are an acknowledged partner in the new and ongoing development of customised products.
In the heat products sector Polytetra is consistently expanding its international network of professional distributors and is the global leader in quality with the best value for money.
With ongoing marketing efforts (market segmentation) and our consequent focus on core skills, by producing heat-shrinkable tubing / customer-supplied items for shrink-wrapping and turning semi-finished parts into design-specific finished parts, we are the national market leader for all those associated companies that require sophisticated equipment.